What Got You Here Won't Get You There: How Successful People Become Even More Successful by Marshall Goldsmith
My rating: 4 of 5 stars
As an executive coach, Marshall Goldsmith is known for helping successful people become even more successful, and this book provides an overview of his methods for those of us who are unwilling or unable to hire him directly.
The thesis of the book is that for successful people, social flaws which create problems for colleagues are the limiting factor of success. THe book draws on his decades of 360 degree feedback reports -- his tool of choice -- on his clients. From these feedback reports, Goldsmith and his client identify one characteristic to fix, recognizing that an improvement there will positively affect other areas as well. They further enlist those colleagues in an improvement process that can take 12 to 18 months.
The analysis leads to the identification of one of the twenty character traits Goldsmith has identified as something he can help with. The process begins with an apology acknowledging the problem and the hope of cooperatiuon from the person apologized to. From there, the stage for self improvement is set.
The heart of the book is twenty specific complaings. Goldsmith acknowledges that any one person will have very few of these traits. Each trait is listed and described in the text. He offers a simple regimen for improvement.
The book is valuable as a catalog of inerpersonal character flaws we can all work on and the starting point for improvement.
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